You might notice this error when viewing your PTV on desktop. To fix that, just click on the Open in browser button to open the tour in your browser. This message means that if your tour contains videos, sound or pdfs, they will not display in the inbuilt browser of Panotour Viewer on desktop. You might notice this message when viewing your PTV on desktop: This browser does not support proprietary codecs (as mp3, mp4, pdf). Panotour does not count the files as "part of the built tour", so you have to add them to the PTV file yourself, which is quite easy.įollow the steps above to add your missing files. When you link local HTML files in your tour, that is all there is, a link. I have local HTML files linked in my tour, but they won't show up in PTV Remove special characters (spaces count too) from the name of your PTV file by modifying the name in Panotour Pro and re-building the tour. Troubleshooting Panotour Viewer When I launch the PTV, all I get is a blank page Download BetterZip 3 for Mac (or a similar app which allows direct editing of zip archives).Mac computers do not allow direct editing of Zip archives natively, some software must be downloaded. Open the zip archive ( do not unzip it). html files in your tour which are not perceived as part of the built tour or if you are incorporating several languages or modifying the xml) then you can open your PTV file to make your edits. If, for some reason you wish to edit your PTV (to modify or add some files for example, if you have linked to local.
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